We pride ourselves on providing friendly, knowledgeable support whenever you need it. As well as being readily available by telephone, we can provide real-time remote support, allowing our support team to securely view your screen and work alongside you on your own PC.
This means we can quickly understand what you’re seeing, guide you through the solution and, where appropriate, assist you directly — helping to resolve queries quickly and minimise disruption to your working day.
Real people, practical help, when you need it.
Training Tailored to Your Business
Full training on Contract Controller is tailored to suit the individual requirements of your company and your team.
We understand that one size doesn’t fit all. Every business works slightly differently and, although Contract Controller is designed to encourage a methodical and consistent way of working, we recognise that individual companies may have their own processes and requirements.
To help you get up and running quickly, the system is installed with the core data required to get started. We can also assist with importing your existing clients, suppliers, sub-contractors, and material and labour libraries from suitable digital files supplied to us prior to installation.
Training sessions are then scheduled around your availability and structured to concentrate on the areas of Contract Controller most relevant to the people attending. This ensures your team receives practical training based on how they will actually use the system.
Each training session is recorded and made available immediately afterwards, providing your team with a valuable reference they can return to whenever required.
Training built around your business — not the other way around.
A collection of short, easy-to-follow training and explanation videos is available directly from within Contract Controller, providing help whenever you need it.
The videos cover individual features and common tasks, making them ideal for a quick refresher or for helping new members of staff become familiar with the system.
Our training videos are also available through the Contract Controller YouTube channel, giving you convenient access wherever you’re working.
Quick answers. Practical guidance. Available when you need it.
Click here to see all our training videos.
Contract Controller is continually developed and enhanced to meet the changing needs of our customers and the industries they work within.
Our development team regularly introduces new features, reports and improvements, while also ensuring Contract Controller keeps pace with changes in technology and working practices.
As new versions become available, customers have access to the latest releases, together with comprehensive release notes explaining the new features, improvements and amendments included.
Many of our developments originate from customer feedback and real-world requirements. By working closely with the companies using Contract Controller every day, we can continue to develop practical functionality that improves efficiency, productivity and visibility across the business.
Our aim is to help you maintain consistent workflows across departments, giving management a quicker and clearer understanding of quotations, contracts, production, labour, job costs and financial performance.
Ultimately, Contract Controller continues to evolve with one objective in mind: to give your business the information and tools it needs to work more efficiently, maintain control and make better-informed decisions.
Continuous development. Practical improvements. A system that evolves with your business.
Client software for installation on users’ PCs, enabling authenticated connections to your Contract Controller Server application.
